ESB's obligation is limited exclusively to one-to-one replacement of the defective product(s). This warranty does NOT cover damage as a result of abuse, abrasion, negligence, excessive wear and tear, or failure to follow care and use instructions. The warranty does NOT cover the cost of shipping or any mode of transportation to send the good(s) to and fro our office in Selangor. Disposable items are not covered under warranty once sold. Customer mishandling of products is not covered under warranty. ESB hereby disclaims all other warranties, either expressed or implied. There are no warranties which extend beyond the time frame stated. In no case shall the liability of ESB exceed the purchase or replacement price of the product..

SHIPPING of goods are available within Malaysia and from Malaysia to Singapore, Brunei, Indonesia, Vietnam and Thailand only.Should your good receive is not in acceptable forms due to poor courier service handling, please take photo evidences and send it back to us. We will undertake the responsibility to replace you with new one.